Aztec West, Bristol, with travel when required.
Successful indvidual will possess or have the ability to obtain/maintain an SC level of security clearance.
General of Job
This role is to lead, manage and support Continuous Improvement (CI) activities for the Phoenix contract and will require significant travel within the UK. The focus is to identify, implement and report operational improvements that contribute to bottom line savings. The role, therefore, is to lead improvement activities associated with the contract value stream(s).
Work as part of the Phoenix Performance Management Centre (PPMC) reporting to the Fleet Performance Manager.
Develop and maintain a joint Business Improvement Plan (BIP) with the Ministry of Defence, that supports the Phoenix strategy and vision.
Manage the Phoenix Change Management Plan on behalf of the Fleet Performance Manager.
Develop decision support business cases for change including comprehensive investment appraisals.
Co-ordinate all change and improvement activities including IT systems within the Phoenix business liaising with other improvement practitioners/analysts as required.
Using industry standard business improvement methodology (including definition, measurement, analysis, improvement and control), implement and report on improvement opportunities captured in the BIP that lead to cashable, non-cashable and/or non-financial benefits.
Co-ordinate with the Benefits Programme Manager to monitor and report on the benefits derived from the Benefits Programme.
Monitor Key Performance Indicator and Balance Scorecard thresholds and develop improvement plans for non-conformance.
Development the Quarterly, and Annual Fleet Appraisals on behalf of the Fleet Performance Manager.
Provide clear and unambiguous decision support business intelligence outputs.
Technical Experience and Qualifications
Minimum BSc degree
Further qualification(s) in related Business improvement methodologies and tools such as Lean and Six Sigma
Experience of implementing and tracking improvement plans
Competent user of MS Office (Outlook, Word, Excel, PowerPoint)
Full driving licence
Experience of fleet management operations.
Significant sustained experience of business improvement at a strategic and tactical levels.
Significant Continuous Improvement (CI) experience working in a change management role.
Conversant in CI methodologies e.g. LSS/DMAIC/PDCA.
Experience of implementing the full cycle of CI methodologies.
Experience of leading a wide range of CI tools/techniques (both lean and six sigma).
Ability to develop and analyse value stream maps and processes.
Proven ability to deliver cashable benefits via improvement activities.
Proven skills in restructuring and working with senior level stakeholders.
Strong commercial acumen/awareness.
Experience of working with operational teams.
Other information - Internal Applicants Only
Please note that by applying for a role within a different business unit or Division your terms and conditions including your pension may be subject to change