Domain Manager, Payroll Services

Job ID: 682030
Location: Bury
Category: Administration
Salary: Negotiable
Job Views:
Job Type:
Part time
Role synopsis
The HR Services strategy is to centralise, standardise and simplify HR Administration globally to support BP’s businesses. HR Services will deliver through Delivery Centres located in the Eastern and Western Hemispheres. The London Delivery Centre executes and assures safe, reliable and compliant delivery within its geographical scope and scope of service catalogue. A simple, consistent and connected customer experience is paramount.

Purpose of Post

To establish and lead a high performing Payroll delivery team that is focussed on high quality outcomes for the countries in the Eastern Hemisphere. This role has accountability where country payrolls are direct line reports (operated in London primarily, but in some cases within the country itself) together with accountability for facilitating a regional forum.
Key accountabilities
The key responsibilities of the role:
Analysing leading practice, market trends and benchmarking to bring innovative thinking to the delivery of the Payroll Services domain. Maintain regulatory compliance as legislated by local and/or governing agencies
Demonstrates deep knowledge of Payroll processes and associated tools and systems. Embeds high skill and knowledge levels in to the team
Analysing relevant metrics to provide insight in to current and future domain performance; adapting and improving the service in an agile and responsive way, aligned to the global framework of the Payroll Global Process Owner (GPO) team and working with the outsourced service provider, where applicable
Creating and leading a high performing team to achieve KPI/SLA targets and deliver outstanding and compliant operational results. Be able to drive talent and performance through setting clear objectives, managing performance and creating opportunities for the team
Establishing a regional payroll forum, building and developing trusted and productive relationships with payroll leads in region
Representing the Payroll Services Domain in relevant governance meetings
Provides expertise and knowledge into the Global Payroll (GPO) team on the future/emerging strategy for payroll service delivery, including the associated service delivery model
Essential Education
Educated to degree level preferred.
Essential experience and job requirements
Proven track record in delivering high quality, compliant Payroll services across multiple geographies
A passion and interest in emerging trends in Payroll services and how this can enhance business performance and customer experience, including opportunities for synergy across the region
Experience of working in a multi-national and multi-lingual environment
Knowledge of ADP payroll solutions and Cloud HR Workday preferable
Prior system conversion experience
Critical Requirements:
Prior domain experience in Payroll Services in a multi- national organisation
Proven team leader with a track record of team development and driving strong performance within a diverse (and sometimes decentralized) team
Adaptability and flexibility
Focused on building understanding and knowledge
Building and maintaining effective long term relationships
Strong influencing skills
Ability to handle high pressure situations and make real time decisions within defined delegations of authority
Strong problem analysis and problem solving skills
Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.
Desirable criteria & qualifications
None specified
Relocation available
Travel required
Negligible travel
Is this a part time position?
About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

To remain one of the world’s premier integrated oil companies, BP recognises that it needs a highly respected, high performing, world class HR function which combines the provision of strategic advice to business leaders with efficient and effective transactional support to managers and employees. The HR function does this through the development and delivery of well executed HR services and by defining standards, policies and processes to help ensure we have the right people in the right roles when we need them, motivated and able to deliver outstanding performance. This is achieved by delivering business partnering and support; operational excellence; people data and core HR processes; governance, policy and coherence and ensuring that we have an effective system of HR compliance and controls in line with regulatory requirements and company policies and standards and by creating coherence in core HR areas. We are looking for talented, committed HR professionals who can work with the business to deliver the right people solutions that create competitive advantage to the organisation.
Corporate & Functions
Closing Date
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