Returns & M&S.com Project Manager (Clothing & Home) . Job Reference: 1645372

Job ID: 692550
Location: London
Category:
Salary: Competitive + Benefits negotiable
Job Views:
113
Posted:
07.13.2017
Contract
Permanent

Salary
Competitive + Benefits

Date when vacancy closes
12 Jul 2017

Business Area
Head Office

Area of Expertise
Logistics

Location
London

Vacancy Details

Job purpose
To own the implementation of the Returns change Agenda
Scope of role
Clothing & Home, UK Retail, M & S.com
Key accountabilities and measures
�To deliver projects to agreed timescales and to achieve expected outputs
�To understand development priorities and strategic direction across the returns operation and customer journey
�To own project plans, risk registers and status updates
�To follow agreed project methodology, including clear definition of DRACI and project scope
�To own the change budget and deliver benefits in line with business case
�To define and mitigate project risks
Key relationships and stakeholders
�M & S.com
�Retail
�Logistics
�PMO
�Finance
�IT
Technical skills/business skills required
�Change Management
�Project/Programme management (e.g. Prince 2)
�Stakeholder management
�Business awareness (e.g. Commercial Calendar)
�Retail or operations experience
Please note that the role will require you to work at locations across Paddington and Home Counties North.
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